Terms of service
Welcome to OpenWear. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our store.
🛍️ Overview
This website is operated by OpenWear. Throughout the site, the terms “we”, “us”, and “our” refer to OpenWear.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to these Terms of Service.
📦 Eligibility to Use
By using this site, you confirm that:
- 👤 You are at least 16 years old
- 📍 You are legally able to make purchases in your country of residence
- 💳 You will provide accurate and complete information
🛒 Products & Availability
- 👕 We sell clothing and fashion items
- 📦 All products are subject to availability
- 🧾 We reserve the right to limit quantities or discontinue products at any time
- 🖼️ Product images are for illustration purposes; slight variations may occur
💳 Pricing & Payments
- 💰 All prices are displayed in applicable currency on the website
- 💳 We accept secure third-party payment methods
- 🔒 We reserve the right to update prices at any time without notice
- 🚨 Orders may be cancelled if fraudulent activity is suspected
🚚 Shipping & Delivery
- 🚚 Processing time: 1–2 business days
- ⏱️ Delivery time: 7–15 business days (Australia)
- 📍 We currently ship to Australia
- 📦 Shipping delays may occur due to customs or carrier issues
🔄 Returns & Refunds
Please refer to our Return & Refund Policy for complete details.
- 📅 Return window: 30 days after delivery
- 👕 Items must be unworn and in original condition
- 💸 Refunds are processed after inspection approval
- 🚚 Return shipping costs may apply unless item is defective
🚫 Prohibited Use
You agree not to use our website:
- ❌ For any illegal or unauthorized purpose
- ❌ To violate any laws or regulations
- ❌ To attempt fraud or misuse payment systems
- ❌ To interfere with website security or operations
🔐 Intellectual Property
- 🧠 All content on this website (logos, images, text, design) belongs to OpenWear
- 🚫 You may not copy, reproduce, or resell any content without permission
⚠️ Limitation of Liability
OpenWear is not responsible for:
- 📦 Shipping delays caused by carriers
- 🌐 Technical issues or website downtime
- 👕 Minor product variations in color or fit
- 💳 Losses due to unauthorized account access
All products are provided “as is” without warranties beyond what is legally required.
🔁 Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page.
Your continued use of the site means you accept those changes.
📧 Contact Information
If you have any questions about these Terms, please contact us:
- 📩 Email: contact@open-pilates.com
- 📞 Phone: +61 468 107 214
- 📍 Address: 29 Walawaru Rd, Titjikala NT 0872, Australia
- 🕒 Business hours: Monday–Friday, 9am–5pm